All returns for purchased items are covered in our Customer Service section below under the sub-headings of Cancellation, Replacement and Terms and Conditions.
Our returns policy is fully compliant with UK Online and Consumer Contracts Regulations (updated February 2020).
Delivery
Most orders incur a total order delivery charge of £7.99 including VAT for mainland UK delivery. All goods are shipped by courier services. The companies we use are DPD or DHL and parcels are delivered in 48 hours or sooner from date of despatch. Exceptions to this, including lower delivery charges, can be found in the Information section for Delivery at the bottom this page.